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General Terms and Conditions

Valach System (VS) · Version: 1.0 · Effective: 2026-08-25 · Last review: 2026-10-01

1. The Provider and the Service

These terms govern the use of Valach System (VS), a cloud-delivered business system (inventory, production, sales management and shop synchronisation) provided by the Provider to subscribing companies (the Customer). The Provider’s identification details are at the bottom of this page. The Service is business-to-business — it is not offered to consumers.

2. Formation of the contract

The contract is formed by the parties’ individual agreement. These terms form an inseparable part of that agreement; the individual agreement may deviate from these terms, in which case the individual provision prevails.

3. Scope of the Service

The Service includes: use of the system from a browser, separated storage of the Customer’s company data, the automatic system patrol (integrity monitoring of the Customer’s own data), the support channel, and continuous development of the system. The feature set may grow and change with development; the Provider gives notice of substantial changes.

4. Fees

The Service currently operates in an INTRODUCTORY PERIOD: use is free of charge for everyone, on a trial basis. Subscription packages will be introduced later; the Provider gives reasonable advance notice of their content and fees, and payment starts only upon an explicit order. Data recorded during the introductory period is retained for a later subscription.

5. Obligations of the Customer

The Customer is responsible for the accuracy and lawfulness of the data it records, for keeping its account credentials confidential, and for using the system as intended and in compliance with the law. The Customer ensures it has an appropriate legal basis for the personal data it records.

6. Ownership and protection of data

Business data recorded by the Customer remains the Customer’s. The Provider uses the data solely to provide the Service and never hands it over to third parties for sales purposes. Details of data processing are set out in the Privacy notice. On request, the Provider gives the Customer a machine-readable extract of its data.

7. Availability and maintenance

The Provider runs the Service continuously with good-faith care but does not warrant uninterrupted operation. In case of maintenance or fault the Provider restores operation as soon as reasonably possible. The database is backed up regularly.

8. Liability

The Provider’s liability is limited to proven direct damages caused by breach of contract, capped at the service fees paid by the Customer in the 12 months preceding the damage. The Provider is not liable for lost profit, indirect or consequential damages, or the content of data recorded by the Customer. This limitation does not affect liability for damage caused intentionally or by gross negligence.

9. Intellectual property

The system, its source code, interface and documentation are the Provider’s intellectual property. The Customer receives a non-exclusive, non-transferable right of use for the duration of the contract.

10. Termination

Either party may terminate the contract with the notice period set out in the individual agreement; in case of serious breach, termination with immediate effect is available. On termination, at the Customer’s request the Provider hands over the Customer’s data in a machine-readable form and then — without prejudice to statutory retention obligations — deletes it.

11. Final provisions

These terms are governed by Hungarian law. The parties settle disputes primarily by negotiation. The Provider gives advance notice of amendments; an amendment applies from the announced effective date. These terms are a living text: with system changes — and at least at the closure of every development area — the Provider reviews them against reality.

Provider details

ServiceValach System (VS)
Company nameValach Zsolt
Registered seat6200 Kiskőrös, Szabadkai utca 45.
Tax number90261369-1-23
Contactinfo@vfamily.hu
HostingRailway (felhő-infrastruktúra, PostgreSQL adatbázis)